Osborne

We help our customers deliver their commitments under the Social Value Act to improve the social, economic and environmental wellbeing of their customers and communities. Our social value framework is based on the British Standards (ISO 26000) for Social Responsibility and includes our Community Investment Policy, Goals & Strategies and Action Plan structure. The framework comprises seven areas: community involvement, social investment, education and culture, employment and skills, health, wealth and income creation, and technology.

For our long term partnerships we use this framework to create a contract-specific legacy plan that supports long term investment aligned to our customer’s wider strategic priorities. These plans are created in collaboration with our customers and their customers to ensure that the initiatives delivered will target investment into the right places. We seek to create positive impacts by adding lasting value at a local and individual level. We go the extra mile to make a tangible difference in people’s lives as well as in local communities.

Each legacy plan specifically details our commitments and the benefits we will deliver so that we can measure success. We refresh the plans at least annually with our customers and their customers to ensure they remain relevant and follow best practice guidance.  We believe that community investment should be planned in a structured way to deliver maximum benefits for everyone.